Press & articles.
Articles & Press
Further Articles
Credit Strategy. Why you should care about customer endings
RWS Insights. An Interview with Joe Macleod
The Drum. Opinion piece about the Ends book.
Design Week. The Ends book launch exclusive.
UX Mag. Exert of Ends.
UX Mag. Psychology and Power of Closure Experiences
UX Mag. Lack of Closure Experiences in customer lifecycle
UX Mag. Using Post-Service Personas to Design Closure Experiences
Net Magazine. (issue 315) Feb 2019. https://issuu.com/futurepublishing/docs/net315.issuu
Net Magazine. (issue 328)Feb 2020https://issuu.com/futurepublishing/docs/net328.issuu
Wired. Nov 19, 2019https://www.wired.com/story/startups-prepare-for-downfall/
Wired. print additionDec 1, 2019
AD Magazine. (NSEAD)Spring 2018
Service Design Network. 2016https://www.service-design-network.org/community-knowledge/meet-the-sdgc16-speaker-joe-macleod
BBC. World Service Click. 15.12.2015https://www.bbc.co.uk/programmes/n3csy4j9
Design Week. June 7, 2017https://www.designweek.co.uk/issues/5-11-june/joe-macleod-why-designers-consider-lifecycle-products-design/
Metro. Feb 5, 2013
World Experience Organisation. Jan 29 2022. https://www.worldxo.org/8endings/
GreenBizMay. 2021 https://www.greenbiz.com/article/designer-helps-businesses-develop-end-life-experiences
IXDA. 2021https://events.humanitix.com/ixdasyd-intro-to-endineering-with-joe-macleod
iFixIt. February 5, 2021. https://www.ifixit.com/News/48850/if-you-want-to-feel-better-about-e-waste-you-have-to-sell-stuff
Brett Macfarlane. Feb 2020. https://www.brettmacfarlane.com/blog/2020/2/12/g8l936ial2dotqe7zb6qnvw3rggxmj
Hyper Island. Dec 2020. https://www.hyperisland.com/blog/meet-the-hyper-island-industry-leaders-joe-macleod
This Is HCD. 5th Nov 2019. https://www.thisishcd.com/episode/joe-macleod-designing-closure-experiences
Futureheads. 2019. https://www.wearefutureheads.com/news-and-views/leaders-in-change-with-joe-macleod-ends-critically-overlooked/
Camp Digital. 2018. https://www.wearesigma.com/campdigital/archive/2018/joe-macleod/
UIE. 2018. https://aycl.uie.com/experts/joe_macleod
The Drum. June 8, 2017. https://www.thedrum.com/opinion/2017/06/08/why-we-need-start-designing-endings
The Drum. 2017. https://www.thedrum.com/users/joemacleod
UX Mag. June 9, 2017https://uxmag.com/articles/book-excerpt-ends
Design For Service. 2016. https://designforservice.wordpress.com/2016/10/27/joe-macleod-on-closure-experiences/
IXDA. March 2016. https://interaction16.ixda.org/session/closure-experiences-why-a-simple-goodbye-could-help-climate-change/index.html
UX CollectiveMay 4 2016. https://uxdesign.cc/4-days-at-hyper-island-f8bcce1f4a52
UX MagNovember 6, 2015. https://uxmag.com/articles/psychology-and-power-of-closure-experiences
UX MagJune 27, 2014. https://uxmag.com/articles/using-post-service-personas-to-design-closure-experiences
Digital Artsonline. April 05 2013. https://www.digitalartsonline.co.uk/features/creative-business/how-stand-out-in-interactive-design/